Return Policy

• The item must be returned in good, working condition, in the original packaging and with all accompanying manuals, parts and accessories.
• Returned items are refunded at the original purchase price plus applicable sales tax less a restocking fee of 20% of the original purchase price.
• Delivery or shipping charges cannot be refunded.
• If a third party delivery company is required to return the equipment to American Home Fitness, the associated charges are the responsibility of the customer. Online orders that required shipping back to American Home Fitness are the responsibility of the customer.
• Returned items will be refunded to the original method of purchase. If the customer paid with check or cash, the refund will be issued from the corporate office by a corporate check within 30 days of receiving the returned item.

All Sales of the following category items are considered final and are not eligible for return:

• Special order items & items not on the American Home Fitness showroom floors or not regularly in stock at the distribution center.
• Clearance or discontinued items.
• Floor models.
• Free weights items, including but not limited to kettle bells, dumbbells, weight plates, medicine balls or wall balls.

If at the time of delivery of your product there is damage to the merchandise, contact the location from which you made your purchase to secure service or replacement product. Many times, the issue at hand can be quickly and easily fixed within less than twenty four hours, often times while the delivery crew is still on site. If it is necessary, refuse delivery of the product and return it via the delivery company. Contact the store from which you purchased and they will arrange a replacement product to be ordered and delivered to your location or refund, as requested.